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Online Privacy Policy

By accessing or using Assured Learning Australia's website or social media pages, you agree to the terms of this Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site or social media.

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Electronic collection of personal information

When you engage in activities on our site or pages, you may be asked to provide information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities you may be required to provide personal information, such as your name, mailing address, e-mail address, and other personal identifying information.

When you submit personal information, you understand and agree that Assured Learning Australia may transfer, store, and process your information in any of the countries in which Assured Learning Australia maintains offices.

Assured Learning Australia collects this information in order to record and support your participation in the activities you select. Assured Learning Australia also uses information that you provide as part of our efforts to keep you informed about products, services and special offers. Assured Learning Australia will never sell or share your information with other companies.

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Course Enrolment Privacy Notice

Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

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How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

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How we disclose your personal information

We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

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How the NCVER and other bodies handle your personal information

The NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.

The NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:

  • administration of VET, including program administration, regulation, monitoring and evaluation

  • facilitation of statistics and research relating to education, including surveys and data linkage

  • understanding how the VET market operates, for policy, workforce planning and consumer information.

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.

The NCVER does not intend to disclose your personal information to any overseas recipients.

For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.

If you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.

DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice.

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Surveys

You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.

 

Contact information

At any time, you may contact Assured Learning Australia to:

  • request access to your personal information

  • correct your personal information

  • make a complaint about how your personal information has been handled

  • ask a question about this Privacy Notice

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